Privacy Policy
Effective Date: 01 October 2025
At ardhkumbh.org.in (Ardh Kumbh Haridwar), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, processed, and safeguarded when you access, register, or interact with our website.
By using this website, creating an account, or submitting any form, you consent to the practices described in this Privacy Policy.
1. Scope of This Privacy Policy
This Privacy Policy applies to:
- Visitors browsing ardhkumbh.org.in
- Users creating accounts (direct or via Google)
- Users submitting travel enquiry forms, pilgrimage planning requests, or contacting us
This policy applies only to ardhkumbh.org.in and not to third-party websites or services linked from our platform.
ardhkumbh.org.in operates as an independent informational, pilgrimage assistance, and facilitation platform, and does not directly provide hotel, transport, or tour services unless explicitly stated.
2. Information We Collect
a) Account Registration Information
Users may create an account through:
i) Direct Registration
We may collect:
- Name
- Email address
- Username
- Password (stored in encrypted/hashed form)
ii) Google Sign-In (OAuth)
If you register or log in using Google:
- We receive limited profile data (name, email, profile ID)
- We do not receive or store your Google password
- Google authentication is governed by Google’s own privacy policy
b) Contact Form Information
When you contact us:
- Name
- Email address
- Contact number (optional)
- Message content
Contact numbers are optional and used only for response purposes.
c) Pilgrimage Planning & Enquiry Information
When submitting an Ardh Kumbh Haridwar / pilgrimage planning form, we may collect:
- First Name and Last Name
- Mobile Number
- Email Address
- Arrival and Departure Dates
- Number of Travelers
- Budget preferences
- Places you wish to visit (e.g., Haridwar, Rishikesh, nearby pilgrimage sites)
- Travel preferences and requirements
- Additional notes or messages
This data is collected strictly for pilgrimage planning, coordination, and assistance services.
d) Non-Personal & Technical Information
Automatically collected data may include:
- Browser type and device information
- IP address (anonymized where applicable)
- Pages visited and user interactions
- Date, time, and duration of visits
Used only for analytics, security, and platform optimization.
e) Cookies & Tracking Technologies
We may use cookies to:
- Maintain login sessions
- Improve performance
- Analyze traffic and usage
Users may disable cookies via browser settings.
3. How We Use Your Information
We use collected information to:
- Create and manage user accounts
- Authenticate users securely
- Respond to inquiries and requests
- Process pilgrimage planning submissions
- Connect users with relevant travel partners
- Provide itineraries, suggestions, and estimates
- Communicate via call, SMS, email, or WhatsApp
- Improve website performance and functionality
- Monitor security and prevent misuse
We do not use personal data for automated decision-making or invasive profiling.
4. Sharing & Disclosure of Information
We do not sell, rent, or trade personal data.
a) Travel Partner Sharing (Important Disclosure)
When you submit an enquiry and provide consent:
- Your details may be shared with verified travel partners, hotels, or service providers
- These partners may contact you directly for quotes or assistance
- Sharing is limited strictly to fulfilling your request
b) Legal Requirements
Information may be disclosed:
- To comply with applicable laws or legal processes
- To protect user safety and platform integrity
c) Service Providers
We may share limited data with:
- Hosting providers
- Authentication services
- Technical support vendors
All operate under strict confidentiality obligations.
Important Disclaimer
While we aim to work with reliable partners, ardhkumbh.org.in is not responsible for:
- Third-party privacy practices
- Service quality or pricing
- Conduct of travel providers
Users should independently verify before booking.
5. Data Storage & Security
We implement:
- Secure authentication systems
- Encrypted password storage
- Access control restrictions
- Secure hosting infrastructure
However, no system is 100% secure. Users share information at their own risk.
6. Data Retention & Account Control
- Account data is retained while active
- Enquiry data is retained for service fulfillment
- Users may request deletion anytime
- Some data may be retained if legally required
7. Communication Policy
By submitting your information, you consent to communication via:
- Phone calls
- SMS
This is limited to:
- Pilgrimage planning
- Assistance services
- Relevant updates
You may opt out anytime.
8. Third-Party Services & Links
We may include:
- Google authentication
- External informational links
- Travel partner integrations
We are not responsible for third-party privacy policies.
9. Children’s Privacy
This platform is not intended for children under 13 years.
We do not knowingly collect such data.
10. Your Rights & Choices
You may:
- Access your data
- Update your information
- Request deletion
- Withdraw consent
- Disable cookies
Requests can be sent via email.
11. Changes to This Policy
We may update this Privacy Policy periodically.
Changes will reflect a revised effective date.
Continued use = acceptance of updates.
12. Governing Law
This Privacy Policy is governed by the laws of India.
Jurisdiction: Ujjain, Madhya Pradesh
13. Contact Information
For privacy-related concerns:
Email: [email protected]
Location: Ujjain , Madhya Pradesh, India
