Emergency Helpline Numbers Every Haridwar Visitor Should Save
Complete list of emergency helpline numbers for Haridwar visitors. Save police, ambulance, women helpline, and disaster management contacts for a safe pilgrimage.
Why Every Haridwar Visitor Needs Emergency Helpline Numbers
Haridwar is a city of faith, attracting millions of pilgrims and tourists every year. The Har Ki Pauri ghat alone sees thousands of visitors daily for the mesmerizing evening Ganga Aarti. During festivals like Kanwar Yatra, Ardh Kumbh Mela, and Shravan month, the crowds swell to unprecedented levels, creating situations where emergencies can arise unexpectedly.
Recent incidents have highlighted the importance of being prepared. During a tragic stampede at the Mansa Devi Temple in July 2025, authorities quickly issued helpline numbers to help families locate their loved ones and seek medical assistance . Had visitors been unaware of these numbers, the situation would have been far more chaotic.
Having emergency contacts readily available is not just about worst-case scenarios. It is about peace of mind, quick response in medical emergencies, reporting lost items, and seeking help when you feel unsafe. The Haridwar Police and Uttarakhand administration have established dedicated helplines to ensure every visitor's safety, but these services are only useful if you know how to reach them.
Emergency Helpline Numbers Every Visitor Should Save
General Police Helpline
The Haridwar Police maintains round-the-clock services to ensure the safety and security of all residents and visitors. Save these numbers immediately:
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Police Control Room (Haridwar): 01334-239100, 01334-265876
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Police Control Room (Roorkee): 01332-272896
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Senior Superintendent of Police (SSP) Office: 01334-239109
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Toll-Free Police Helpline: 100
The Traffic Police are especially crucial during peak festival seasons when roads are congested. For any traffic-related issues, accidents, or route guidance, the traffic helpline can provide immediate assistance .
Women Safety Helpline
Haridwar has dedicated resources to ensure the safety of women visitors. The Mahila Helpline is an essential contact for reporting harassment, seeking assistance, or addressing any safety concerns:
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Women Helpline: 1090
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Police Helpline (General): 112
The Uttarakhand Police has also launched the Gaura Shakti Module through their official app, allowing women to register their issues and request immediate assistance . For solo female travelers, saving these numbers is non-negotiable.
Disaster Management Helpline
Uttarakhand is prone to natural disasters like cloudbursts, flash floods, and landslides. The State Disaster Management Authority and District Emergency Operation Centres are equipped to respond to such emergencies:
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District Emergency Operation Centre, Haridwar: 01334-223999, 9068197350, 9528250926
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State Emergency Operation Centre, Dehradun: 0135-2710334, 0135-2710335, 8218867005, 9058441404
These numbers were crucial during the Mansa Devi Temple stampede, where authorities used them to coordinate rescue operations and help families locate affected individuals .
Fire Brigade Helpline
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Fire Helpline: 101
In case of fire emergencies, dialing this number connects you directly to the fire brigade.
Ambulance and Medical Emergencies
For medical emergencies, immediate access to ambulance services is life-saving:
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Ambulance Helpline: 108
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City Hospital Haridwar (Emergency): +91 96755 01211
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City Hospital Haridwar (Toll-Free): 1800 890 3301
During the Mansa Devi temple incident, 35 people were rushed to G.D. Hospital, with 13 critically injured shifted to AIIMS Rishikesh for advanced treatment . Having hospital emergency contacts ensures you can quickly locate the nearest medical facility.
Tourist Assistance and Information
For general tourist assistance, lost and found, or route guidance:
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Tourist Helpline: 1364
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Haridwar Police QR Code Facility: For Kanwar Yatra 2025, the police launched a QR code system providing access to emergency contacts, route maps, and parking information . This initiative is likely to continue for major pilgrimages.
Railway Helpline
If you face issues at Haridwar Junction Railway Station:
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Railway Helpline: 139
Airport Helpline
For those arriving via Jolly Grant Airport, Dehradun:
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Airport Helpline: 0135-2412052
Helpline Numbers for Specific Situations
During Stampedes or Crowd Surges
Haridwar is a crowded city, especially during festivals. The Mansa Devi stampede in July 2025 serves as a stark reminder of how quickly crowds can turn chaotic . In such situations, contact the District Emergency Operation Centre immediately:
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Haridwar DEOC: 01334-223999, 9068197350, 9528250926
For Kanwar Yatra Pilgrims
During Shravan month and the Kanwar Yatra, the Haridwar Police issues special helpline numbers to assist the massive influx of devotees:
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Kanwar Yatra Helpline: 9528625934 (24x7)
This helpline assists with complaints, traffic issues, lost and found, and general information . It is a dedicated resource for the lakhs of Kanwariyas visiting Haridwar to collect Ganga water.
For Lost or Found Items
In crowded pilgrim sites, losing personal items is common. Contact the police control room and provide details of what you lost and where.
How to Store and Use These Numbers
Save Them in Your Phone
Create a dedicated contact group named "Haridwar Emergency" and save all these numbers. This ensures you can find them quickly in a panic situation.
Share Them with Travel Companions
Share these numbers with your family or travel group. In case someone gets separated, they can still access help.
Keep a Physical Copy
Phone batteries can die. Keep a printed or handwritten copy of these numbers in your wallet or bag. This simple step has saved many travelers during emergencies.
Use the Uttarakhand Police App
Download the official Uttarakhand Police app and register for the Gaura Shakti Module (for women). The app provides quick access to helpline numbers, emergency SOS, and reporting features.
QR Code Information System
Look for QR codes placed at entry points to Haridwar, especially during large festivals like Kanwar Yatra. These codes provide access to a platform with emergency contacts, maps, and real-time updates . A quick scan can save critical time when you need information immediately.
What to Do in an Emergency in Haridwar
Stay Calm and Assess the Situation
In any emergency, panic is your enemy. Take a deep breath, assess what has happened, and determine what kind of help you need.
Dial the Correct Helpline
Use the numbers provided above based on the nature of your emergency. For police, dial 100 or the local control room. For medical help, dial 108 or contact the nearest hospital.
Provide Clear Information
When you call, provide clear and concise information:
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What happened
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Where it happened (landmarks help)
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How many people are affected
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Your contact number
Listen to Instructions
The operator will guide you on what to do next. Follow their instructions carefully. In the case of the Mansa Devi stampede, helplines were used to direct people to the nearest hospitals .
Stay in a Safe Location
If possible, move to a safe, well-lit area with other people while waiting for help.
Safety Tips to Avoid Emergencies
Stay Aware of Your Surroundings
In crowded areas like Har Ki Pauri, Mansa Devi Temple, and Chandi Devi Temple, always be aware of your surroundings. Keep your valuables secure and stay with your group.
Follow Local Guidelines
Pay attention to announcements and guidelines from the police and administration. During festivals, they issue specific instructions to manage crowds and ensure safety.
Avoid Spreading Rumors
The Mansa Devi stampede was reportedly triggered by a rumor of an overhead electric wire snapping . Spreading unverified information can cause panic and lead to tragedies. Always rely on official sources for updates.
Share Your Itinerary
Inform someone you trust about your travel plans and check in regularly.
Making Your Haridwar Pilgrimage Safe and Memorable
Haridwar is a city of profound spiritual energy, welcoming millions with open arms. While emergencies are rare, being prepared ensures that you can focus on the divine experience without unnecessary worry. Save these emergency helpline numbers, share them with your fellow pilgrims, and travel with the assurance that help is just a phone call away.
From the sacred waters of the Ganga to the vibrant chants of the Ganga Aarti, Haridwar offers an unforgettable journey. Let this guide be your companion, ensuring your visit is as safe as it is spiritually enriching.